Property Management is a specialised field and is open to vast legal implications due to Duty of Care. It must be emphasised, the importance of having a professional property management team, trained in all aspects of legislation managing your property full time cannot be over emphasised.
Our Property Management Department prides itself on the professional management of rental properties and we would like to offer you our services and years of experience. Our staff are always thoroughly informed and fully trained in all aspects of the relevant legislation to provide you with peace of mind. Lang Realty gives you the assurance that we will be acting in your best interests – Legally, ethically and financially.
We invite you to contact our agency for our Property Management information pack advising you on all aspects of our management.
Why not gives us a call! We would love to arrange a personal appraisal on your investment property or have the opportunity to explain our services available to you when you allow Lang Realty to look after your investment.
Choosing the right tenant from the start ensures the tenancy begins on a strong foundation.”
In Property Management we are very selective when choosing tenants. The road to having a smooth running tenancy begins with selecting the right tenant.
Our comprehensive tenancy screening process meets the requirements of the Residential Tenancies Act, the Privacy Act and the Anti-discrimination Act. We conduct multiple searches on the employment history and rental history of tenants to ensure the tenants ability to meet our strict criteria.
Lang Realty is a member of the Tenancy Information Centre of Australia (TICA) and Barclays, which are Australia wide Tenancy Information Databases for Tenant Defaults. All prospective tenants are cross referenced with these two databases to ensure only tenants with clean rental histories are approved for properties through Lang Realty.
Our staff regularly attend seminars on a, to ensure that they keep up to date with all the requirements & the legal ramifications of being in Property Management.
You can be assured that all of our Property Management Staff are trained in accordance with the licensing requirements by the Department of Office and Fair Trading and the Property Agents and Motor Dealers Act.
“Our application process is more comprehensive than the industry standard”
Execution of Tenancy Documents
Extreme care is taken to ensure all documents are prepared accurately and comply with the Residential Tenancies Act 1994.
Keys are photocopied with each key labelled for tenants to sign for when they receive the keys. This ensures that keys can be checked for accuracy upon return and if any keys are not returned locks are changed at the tenants’ expense.
Before possession of the property is given, two weeks rent is required in advance and four (4) weeks rent as bond and forwarded to the Residential Tenancies Authority.
Entry Condition Report
The entry condition report is a valuable document that we complete. It is a safe guard to ensure the property is returned in the same condition as at the start of the tenancy (Fair wear and tear excepted).
We complete a thorough condition report before occupancy including photographs and list all details regarding fittings, features and blemishes. The tenants have three days from the beginning of the tenancy to return the signed document to our office. A copy of this document will then be forwarded to you for your records.
Payment of Rent by Tenants
Lang Realty has introduced more facilities to assist tenant/s in paying their rent. The tenant/s have the option of Bpay (either phone or internet) Direct Debit, Cash deposits directly into our account and Rental Rewards (payment via credit card either on the internet or phone).
Along with the benefit of having the Heritage Building Society Cashiering System, this offers more successful and simpler ways to ensure rent can be kept up to date.
Arrears management is completed on a daily basis and tenants in arrears are dealt with to the full extent of the law, in accordance with Residential Tenancies Act.
This includes following the case through to the Small Claims Tribunal if necessary. However because of our tenant approval process, Tribunal Claims are a rarity.
Building insurance and landlord insurance are highly recommended by Lang Realty and it is a safe guard against malicious damage or loss of rent.
Lang Realty can coordinate any maintenance required at your property. We ensure that any work completed is of a high standard at a competitive price and also ensure that all our tradespeople are licensed in accordance with Trade Practices. Quotes can also be obtained to ensure that the best prices are achieved.
Lang Realty can coordinate any renovations or upgrades as part of our Management Service. We will also make recommendations for upgrades to ensure you maximise the value of your investment.
Three inspections per annum are conducted on each property. A further inspection will be carried out if warranted.
An inspection report including photo’s is completed after each inspection, identifying anything that needs attention and is then forwarded to you.
Rent Reviews and tenancy renewals
Approximately 2 months before a tenancy agreement expires, a rent review is completed on your property, giving us the opportunity to increase the rent, allowing the correct notice to the tenant prior to renewing the lease.